Mr. Shahid Khan

Biography

Indutsry Solution Architect- EMEA
August 2008 – May 2019 (10 years 10 months)
1. Collaborating with C Level to understand organizational vision to make ITfacilitate & deliver enterprise growth to stake holders through business Agility &Resilient Cloud architecture for Oracle clients.2. Leading Customer Centric Architecture development & delivery of FutureTechnology Roadmap (Business Architecture, Information Architecture,Applications Architecture & Technology Architecture) in tandem with enterpriseVision for Oracle Clients.3. Leading multi- functional teams across Oracle Corporation to help clientsimprove business returns through IT enablement depicted in FinancialModeling like ROI (Return on Investment), NPV (Net Present Value), Cost &Benefit Analysis.
Mashreqbank- IT
Head- Business Management Department
November 2003 – July 2008 (4 years 9 months)
1. Implemented organizational IT Road Map for next three years for Mashreqin tandem with AT Kearney recommendations for Organizational strategicpositioning and technology enhancements.2. Designed and Implemented corporate Balanced Scorecard to measureand monitor Organizational health- Finance-Cost, Revenue, Profitability- Operations- Service Quality through Program/ Project Quality ManagementSystem- Innovations- Innovative IT Solutions- Audit- Organizational Ethics-Productivity- Employees Retention- Succession Planning against enterpriseMBOs (Management By Objectives).3. Designed, Implemented & Monitored Organizational standards for IT Groupfollowing CMM Level-III guidelines/ Certification. Soft Solutions Inc
Founder & President
November 2001 – September 2003 (1 year 11 months)
New Jersey, Detroit
• Founder of IT Consulting Company- Soft Solutions Inc. based in New Jersey& Detroit. • Designed and executed Business Plan to establish a company to target ITConsulting industry on East Coast- Tri-State area.• Created Company’s 3 years Vision and Mission.• Designed Company Model, Website and Marketing Plan.• Hired 2 Senior Project Managers and 4 Senior IT Consultants. • Generated more than $1.2 Million within first 8 months. • Signed 42 Consulting Agreements with companies like TCS, Pharmacia,Impath, GE Consulting, Ford Motors etc. • Executed 5 Consulting Contracts in Business Intelligence area.
Pfizer, Ford Motors, E&Y, HBO
Freelance Consulting
September 1999 – July 2003 (3 years 11 months)
Techno Functional Consulting in United States at Fortune Five Hundereds,enabling creative IT delivery driving busniess decisioning. Mashreq Bank Operations Manager- DBC
August 1995 – August 1999 (4 years 1 month)
UAE
One of the founding members of Direct Banking Center at Mashreqbank- Analyzed DBC customer database and recommended policies to handle callbalancing 85% Service Level. Designed recommendations to enhance DBC IT infrastructure to reduce callwait time. Designed shift structure and capacity planning for optimum utilization of agentsand DBC IT infrastructure.
Identified new customer interaction opportunities to leverage call centerservices.
Education
Aligarh Muslim University Master of Business Administration (MBA), Marketing/Marketing Management,General · (2003 – 2005)
Minto Circle- Aligarh
High School · (1986 – 1988)